Can I watch content on my iPhone/iPad?
Yes, you can watch content using the IFI@Home app which can be downloaded here from the Apple App Store. The app requires iOS 11.2 or later and is compatible with iPhone and iPad.
Can I watch content on my Apple TV?
Yes, we offer a specific IFI@Home app suitable for Apple TV. To use this app, please search for it on Apple TV.
Can I watch content on my Android phone/tablet?
Yes, you can watch content using the IFI@Home app which can be downloaded here from the Google Play Store.
Can I watch content using Amazon Fire?
Yes, the Amazon Fire TV App is available to download here.
I can’t rent a film on my App
You cannot currently rent films using the App. Please visit www.ifihome.ie, sign in and make your purchase. Once payment is complete, the film will be available to watch in your Library on both desktop and App.
Can I watch content on my Smart TV?
Not all Smart TVs have the capability to load IFI@Home and you may need to cast/airplay from another device. To test, please rent our free Test Your Setup film.
What are the requirements for computers?
To view System requirements for Windows and Mac computers please see here.
I can’t stream my film, what’s going on?
Check that you are using the minimum System Requirements. We also recommend that you update to the latest version of your browser.
We use adaptive bitrate streaming which means the streaming quality will automatically adjust based on your internet speed. You will need a broadband or fibre internet connection (dial up will not work).
What happens if I forget my password?
If you forget your password, click Forgot your password during Sign In and enter the email address you used when you created your account. A link to reset your password will be emailed to you.
Why does video playback stall or not play smoothly?
If your internet connection is poor or inconsistent you may experience problems during playback. We use adaptive bitrate streaming which means the streaming quality will automatically adjust based on your internet speed. You will need a broadband or fibre internet connection (dial up will not work). Content in your library is also available to download for offline viewing using the IFI@Home App.
Can I Chromecast content?
You can Chromecast using Google Chrome or Microsoft Edge on a Windows or Mac computer, as well as using our app on iOS and Android devices. You can also airplay from iOS to an AppleTV.
Why is my Chromecast not working?
The IFI@Home App is required to Chromecast from mobile devices. Chromecasting from Safari is not officially supported, We only support casting from Google Chrome or Microsoft Edge browsers on Windows and MacOS. Please ensure you are connected to the same network as Chromecast and your browser and operating system are up to date.
Can I use Amazon TV?
We support Fire TV Gen 1-3, Fire TV 4K and Fire TV Lite.
Where can I watch IFI@Home?
IFI@Home is geoblocked and available in the Republic of Ireland only. IFI@Home is the sister site of IFI International, where audiences around the world can enjoy access to the best of Irish film.
You might also enjoy viewing films on the IFI Archive Player where audiences around the world can instantly access the rich collection of films housed in the IFI Irish Film Archive for free.
How much time do I have to watch my film?
Once you have rented your film, it will remain active in your Library for 72 hours. Once you click play, you will have 48 hours to finish watching. You can watch, stop, rewind, fast forward and re-watch as many times as you like.
Some of our films may only be available for a shorter time period, due to licensing restrictions. Please read the film description carefully before purchasing.
Can I watch on multiple devices?
For security, you can only watch a film using your account on one device at one time.
How are films classified?
In the case where there is no age classification available by the Irish Film Classification Office, IFI offers an age recommendation which is intended as a guide.
Does IFI@Home offer CC (closed captioning) for films?
Closed captions will be available wherever possible for films. Please click on the ‘CC’ button in the playback window or email ifihome@irishfilm.ie before purchasing to confirm. A collection of our captioned films is available here.
Why can’t I see the subtitles on my rental?
If your non English-language film is playing without English subtitles, please click on the ‘CC’ button in the bottom right corner of the screen to turn them on. When there is a tick next to the English option, the subtitles should appear. You may need to refresh your playback.
Can I gift a film on IFI@Home?
Yes, our IFI@Home Gift Cards are available to purchase here.
